Modus Operandi & FAQs

Our dedicated team of experts are always ready to provide great service delivery, you can access any of our Plans which protects your investment giving you access to a huge resource of web expertise. Many of our clients trust us to keep their websites up to date. Our knowledge and experience allows us to ensure quality usability quickly with a trained eye to the overall effect of your website. Over the years, existing clients have realized that their time is better spent running and growing their business brand, rather than learning HTML, programming or scripting language. Our support services can be tailored to suit your specific needs or you can choose from any of our packages and services.

Stay Informed

Transaction Guide

-Web Design & Development
This involves the development of a template for your web pages including the navigational and functional structures such as forms and information display pages. This cost is often combined with the Web Development cost outlined below.Using the approved template from the web design process (outlined above) our web developers implement all the required functionality of the website by using the appropriate technologies to bring the website to “life”

-Website Promotion
Optionally, we accept one-time payments per task and batch on web promotion services which you may choose to utilize to promote your website. Through research and submission of SEO keywords, email marketing and SMS blasts we can ensure that your website reaches a wider audience.

-Domain Registration
Depending on your choice of registration duration, the domain name you have registered (e.g. www.yourcompany.com) will have to be paid for once the duration expires. Most individuals and small businesses prefer to pay for a year or two.

-Web Hosting
This involves paying to keep your website files on a computer called a web server for a period of one year. This computer is constantly connected to the internet and serves your web pages to any person that types your domain name in a browser.

-Site Maintenance
It is very common to have your website updated from time to time as information changes. Also, a website may be offline due to technical issues and these have to be resolved as part of routine maintenance practice.

-Miscellaneous Services
Some other services which have to be paid for periodically or in bulk such as SSL, SMS etc (See our FAQ for a list of terms) can also be grouped under ongoing costs though they are all optional services.

For most of our projects, we normally use the following payment schedule:

  •  85% payment of the total amount charge is received when the deed for statement of work is agreed to
  • 15% payment  balance of the total amount charge  is received when the website is launched ad live on the internet
  • An electronic documentation containing all login details to your website is communicated to you via email after the website is launched

We accept payments by Cash Transfer or Direct Deposit into our bank account. On long-term projects, we will send you a periodic statement of charges. All payments are due 24 hours upon the receipt of our invoice.

A penalty of 10% per month on the unpaid balance is imposed starting one month from the invoice receipt date.

– What is “Site Maintenance”?
This involves keeping the site online with up to date information always displayed. It is often thought that companies can save money by having their own staff make modifications to the website. This is in error: Professional website managers perform this task better, we do this every day. Websites can be unintentionally damaged by incompetent “upgrading”, links can be broken or lost, files exposed or deleted. We watch over your site on an ongoing basis.

– What is a CMS?
A CMS or “Content Management System” is a script controlled online application specifically designed to manage (add, remove and modify) the content in a remote database which will eventually be displayed on the website. Access to this is usually restricted to the site administrator or the website owner by a user name and password authentication system. CMS’s are generally used for features like Blogs, Guest books, Forums, News and Articles etc and are generally for websites that require more than one update per week. The main purpose of the CMS is to give the owner easy to use flexible control over frequently changing information without the hazard of damaging the website structure.

– What are “Web Site Statistics”?
These are generally information about how your website is being used. Just like the one at the bottom of this page, you can have a “Hit Counter” which tells you how many people have visited your site. We can also provide more detailed user information such as what your visitors look at look at while visiting, the time of day they visit and what country they are browsing from. This allows you to make decisions about both website content and navigation elements. We are here to guide you. Contact us today for more information about how you can take the worry out of your website maintenance, quickly and easily.

We subscribe to an open source standards-based approach to our projects. Normally we retain the copyright on all source code and documentation we develop. We grant you an unrestricted license to use the source code and documentation any way that you want. But, you cannot remove our copyright statement (i.e. “Designed by Temigotechnobs”).

Copyright for any text we write for display on your website or for any graphics or other similar objects we design that represent your company such as icons and logos will be transferred to you upon final payment.

Copyright for any graphics, text, or data supplied by you will retain the original copyright.

Temigotechnobs warrants that all services shall be performed consistent with generally prevailing professional or industry standards. The exclusive remedy for any breach of the above warranty shall be the re-performance of the services or a 100% refund of the design and development charges (domain registration, hosting and incidental charges not included). This warranty shall be in effect, for a period of one year from the launch date.

Web Development FAQs

Frequently Asked Questions

-What is a “Domain Name”?
A Domain Name is a singular name that works as identifier for a website on the Internet. Each Domain Name therefore is a unique address indicating a location on the Internet. The domain name is used as part of a website address (e.g. www.mydomain.com) or email address (e.g. info@mydomain.com).

-How DO I Get a Domain Name?
The first person to think of a domain name and register it gets it. Thus, it is a good idea to register a domain name as soon as you decide you want a web presence for your company. You can do this a long time before you actually build the site. If it is still available, you can register a domain name for about ₦5,000 per year. By getting your domain registered in your name or your company’s name, you become the legal owner of your domain name.

-What are The Domain Naming Rules?
A domain name can include up to 63 characters. You can use numbers, letters, and dashes/hyphen (-) in your domain name but it cannot start or end with a hyphen (-). Domains cannot contain spaces between words. Special characters such as the underscore (_), exclamation (!), and the (@) sign are also not permitted. Domain Names are not case sensitive – therefore you can quote your domain or email address in mixed cases to highlight any part of it (e.g. MyDomain is the same as mydomain or MYDOMAIN). Domains from ₦5,000 per year.

We currently only support A, MX, CNAME, and TXT (SPF) resource records.

An A record is the most common type of DNS resource record. It tells a DNS server what IP address to map a host name to. With an A record, you can set www.yourname.com to point a specific IP address.

AAAA is the IPv6 version of an A record. IPv6 addresses are normally written as eight groups of four hexadecimal digits, where each group is separated by a colon.

mail exchanger (MX) is a server setup to accept mail for your domain name and either holds it for delivering to your users or passes it to another mail server. To receive internet mail, your mail server should be SMTP compliant and run on port 25. For UNIX variants, two popular servers are qmail and send mail.

The MX record tells other mail servers where mail for your domain should go. The record should point to an A record. MX records have what are called “Preference Settings.”

Preference settings tell other mail servers which server to try to deliver mail to first. The MX record with the lowest preference setting is the first server that is tried. When the primary server is not available, mail deliveries will go to the next lowest preference MX record. Higher preference mail servers should be set up to forward received mail to the lowest preference MX record.

CNAME record is a domain alias, and points a host name to another host name. Our interface automatically chooses whether a record is a CNAME or an A record based on the type of data you supply. If you type in an IP, it’s an A record. If you type in another host name (www.cnn.com), the record is set as a CNAME.

SRV refers to service record. It is a category of data in the Internet Domain Name System specifying information on available services. It is defined in RFC 2782. SRV records must point to the canonical name of the host. Aliases or CNAMEs cannot be used as valid targets.

SPF (Sender Policy Framework) is an e-mail authentication system that verifies that the message came from an authorized mail server. SPF is designed to detect messages from spammers and phishers who falsify the sender’s IP address in the e-mail header. SPF is an extension to the SMTP mail protocol.

The DNS system identifies the IP address of a receiving mail server with a line of text in the DNS database known as an MX record. DNS also supports a “reverse MX” record, which identifies the sending mail server and is used by SPF. When an e-mail message is received, the mail server checks the SPF record in the DNS to see if it matches the actual IP address of the message. If it does, the e-mail is considered valid.

The main difference is that a CNAME works on a lower level of the Internet. In brief, this means that CNAMEs, which are part of the DNS system, affect the way an address works regardless of how you connect to it, whereas redirection, which is a feature of web technology, only works if you connect using a Web browser.

Frame redirection uses the browser and Web server to make one URL point to another. Because it uses the browser and Web server, frame redirection only works with HTTP (Web-based) addresses. The Domain Name System (DNS) sends all the traffic for a frame-redirected site to the Cygress server, and through HTML the server fakes the domain name. If you have bob.mydomain.com redirected to cnn.com, your browser thinks bob.mydomain.com is on one of our servers. With redirection, you can’t FTP or Telnet or SSH to bob.mydomain.com because bob.mydomain.com resides on a Cygress server.

A CNAME, on the other hand, works on the DNS level. Let’s say fred.mydomain.com is a CNAME record pointed to cnn.com. When your browser looks up fred.mydomain.com, a DNS server first gives it the CNAME record pointing fred to cnn.com, then it returns the IP address for cnn.com. Your browser treats fred.mydomain.com as the same server as cnn.com. Because it works on the DNS level, you can also FTP or Telnet or SSH to fred.mydomain.com. Essentially, fred.mydomain.com is just another name for cnn.com.

– What is “Site Maintenance”?
This involves keeping the site online with up to date information always displayed. It is often thought that companies can save money by having their own staff make modifications to the website. This is in error: Professional website managers perform this task better, we do this every day. Websites can be unintentionally damaged by incompetent “upgrading”, links can be broken or lost, files exposed or deleted. We watch over your site on an ongoing basis.

– What is a CMS?
A CMS or “Content Management System” is a script controlled online application specifically designed to manage (add, remove and modify) the content in a remote database which will eventually be displayed on the website. Access to this is usually restricted to the site administrator or the website owner by a user name and password authentication system. CMS’s are generally used for features like Blogs, Guest books, Forums, News and Articles etc and are generally for websites that require more than one update per week. The main purpose of the CMS is to give the owner easy to use flexible control over frequently changing information without the hazard of damaging the website structure.

– What are “Web Site Statistics”?
These are generally information about how your website is being used. Just like the one at the bottom of this page, you can have a “Hit Counter” which tells you how many people have visited your site. We can also provide more detailed user information such as what your visitors look at look at while visiting, the time of day they visit and what country they are browsing from. This allows you to make decisions about both website content and navigation elements. We are here to guide you. Contact us today for more information about how you can take the worry out of your website maintenance, quickly and easily.

-What is “Web Hosting”?
This involves paying a company to store your web site files on their server so that your website can be accessed from anywhere in the world via the internet. Since your website has to be up 24/7 the servers are constantly on but sometimes develop faults and have to be shut down for maintenance, that is why genuine web hosting companies can not guarantee 100% uptime. Web hosting can cost several thousands of Naira per year, depending on the facilities you require such as scripting, database etc.

-How Much Does “Web Hosting&” Cost?
This can be free, or can cost several thousands of Naira per year, depending on which ISP you use and the facilities you require. You will find that most free web space (e.g. Yahoo geocities, Tripod etc) does not have the facilities you need, such as the ability to run scripts or databases with your site. Most free web space companies do not allow business sites to be hosted with them, and some insist on placing their own banner ads on your site. Free web space also tends to be slower than commercial space and our company does not support such. Plans from ₦15,000 per year.

This generally means a collection of services which are: designing, building, testing and hosting a website including setting up the domain name to point to the website so that when someone types www.xyz.com in their web browser they will see the website.

-What Determines the Cost of Developing a Website?
Every website is different. Some consist of just a few basic pages of text with pictures while others have large databases of information which will be retrieved and displayed according to users choice/selections. Some websites have e-commerce facilities to allow users to purchase goods or pay for services online. The more facilities, effects, custom images etc. required on the site, the more it will cost. The first step you should consider when you decide to develop your web site is to determine what you want your website to achieve, this will determine the scope of the project. The next step is to estimate what your expense will be for building and maintenance.

– What is the Major Reason for Delays in Web Development?
Client Co-operation: We know our business, you know yours. In order for us to build your website, you need to supply us with all the information you can. Lack of information and content is the primary reason for delays in the construction of websites. If we have to write or telephone clients repeatedly, this increases costs. Clients can minimize delays by providing all requested information promptly. Our complete Website packages start from ₦65,000.

 

Most nameservers cache domain name information. If you request the address for www.yourname.com and then change the IP address in the A record for www.yourname.com, your ISP’s nameserver will already have cached the information from the previous request. Until your ISP’s nameserver expires the information, it will continue to appear to point to the old IP address.

Temigotechnobs’ nameservers set the cache time (TTL) to the standard 24 hours.

Digital Marketing FAQs

Frequently Asked Questions

A point is a fixed unit of value and it is calculated based on current efficiencies and deliverables. The goal is to make sure the agency is delivering at least as much value as current ‘hourly” efficiency rates.

Points provide a greater transparency and value. Points remove the unpredictability associated with hourly billing.

Regardless of how long it actually takes to create deliverables and perform services, point values remain consistent. Also, you know at all times the points available for the month, and how additional projects work into that month’s allocated amount. For instance, currently a lead nurturing campaign based on service hours is estimated, then charged based on the time that goes into it—whereas on the point-based model, it has a fixed value per each email, strategy, workflow, etc., involved in the campaign.

Points represent the true value of a particular deliverable or service—not the amount of time it takes our staff to deliver.

An email recap of the previous week’s marketing activities and performance notes, as well as a snapshot of planned activities for the following week.

As a client, you have the right to immediate access to the members of our team and we work hard to ensure we deliver. Clients can contact us directly using email and business phone.

Rather than implementing basic email, we utilize a more robust campaign management center via Basecamp which centralizes all requests, conversations, approvals, tasks, activities and responsible parties. Client can access Basecamp 24/7.

All our agreements are set to 12 months considering this is where we see a huge growth with our clients and our strategies are planned 6 to 12 months out. However, all our engagement have a 45 day out clause.

No, it is not part of the point allocations. All client check-up calls and emails related to campaign services are included at no additional cost. In other words, there’s no billable hour meter running so points allocated per package are geared towards tactical and deliverable work.

-Over 500,000+ Marketers Agree

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